Quick summary
- Award: FY27 S1 Renewal Value Award, presented at the Alibaba.com FY27 Global Channel Partner Summit Awards Gala.
- Winner: Innovative Hub Co., Ltd (VN), the Vietnam team of Innovative Hub.
- What it recognises: clients who renew and keep growing on Alibaba.com with our support.
- For Singapore businesses: Innovative Hub has been an Alibaba.com authorised channel partner since 2016 and helps SMEs grow as Gold Suppliers.
We are proud to share that our Vietnam team, Innovative Hub Co., Ltd (VN), has received the FY27 S1 Renewal Value Award at the Alibaba.com FY27 Global Channel Partner Summit. Thank you to Alibaba.com for the recognition, and to every client who has chosen to keep growing with us.
What is the Alibaba.com Renewal Value Award?
The Renewal Value Award is presented by Alibaba.com to authorised channel partners whose clients choose to renew and continue growing on Alibaba.com. It recognises client retention and long-term service, not just new sign-ups.
FY27 S1 refers to the first half of Alibaba's financial year 2027, which runs from April to September 2026. The award was presented at the Awards Gala of the FY27 Global Channel Partner Summit, alongside channel partners from markets across the region.
Why a renewal award means so much to us
A client only renews when they see real value. This award reflects what we care about most: helping suppliers succeed on Alibaba.com year after year, with hands-on support that keeps their stores growing.
- Long-term partnership: we stay with clients beyond store setup, through every stage of their growth.
- Hands-on store support: product listings, store optimisation and guidance to help suppliers get found by global B2B buyers.
- A team effort: this award belongs to our Vietnam team, and to the clients who trust them.
What this means for Singapore businesses
Innovative Hub is headquartered in Singapore and has been an Alibaba.com authorised channel partner since 2016. The same long-term, hands-on approach recognised by this award is what our Singapore team brings to local SMEs selling to buyers worldwide.
If you are a Singapore manufacturer, trader or brand looking to reach overseas B2B buyers, we can help you set up and grow as an Alibaba.com Gold Supplier. Learn more on our Alibaba.com Gold Supplier page, or read about how we support Singapore SMEs to go global with Alibaba.com.
This award follows other recent recognition for our team, including the SME Adoption Excellence Award at the SME AI Impact Awards 2026. Thank you to our clients, partners and team for making it possible.
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Talk to our Alibaba.com teamFAQs
What is the Alibaba.com Renewal Value Award?
The Renewal Value Award is presented by Alibaba.com at its Global Channel Partner Summit to authorised channel partners. It recognises partners whose clients choose to renew and keep growing on Alibaba.com, which reflects strong client retention and long-term service.
What does FY27 S1 mean?
Alibaba's financial year runs from April to March. FY27 S1 is the first half of financial year 2027, which covers April to September 2026.
Does Innovative Hub help Singapore businesses sell on Alibaba.com?
Yes. Innovative Hub has been an Alibaba.com authorised channel partner since 2016. Our Singapore team helps SMEs set up and grow as Alibaba.com Gold Suppliers to reach B2B buyers worldwide. See our Alibaba.com Gold Supplier service.
Why does a renewal award matter to clients?
A client only renews when they see value in continuing. A renewal award means our clients stay with us and keep investing in their Alibaba.com stores, which is the best sign of long-term, hands-on support.
About Innovative Hub
Innovative Hub is a digital commerce and digital marketing agency headquartered in Singapore, with teams in Singapore, Malaysia and Vietnam. We help businesses grow on Alibaba.com, Xiaohongshu, Dianping and TikTok Shop, and expand into overseas markets. See our Alibaba.com Gold Supplier service.